‘Extraordinarily angry and very upset taxpayers’: IRS faces chaotic tax season amid shutdown

The IRS is facing tax season amid the shutdown with new rules that could complicate filing for millions of Americans — and a potential shortage of workers to handle the returns — raising the possibility of refund delays and angry taxpayers.

As it prepares to accept 2018 filings beginning Monday, the administration has recalled tens of thousands of IRS employees, but there are already signs that some will be no-shows because they’re facing the prospect of working without pay. An IRS union says some are taking advantage of rules allowing them to stay home if they face financial hardships.

The public, meanwhile, will be filing for the first time under Republicans’ sweeping tax overhaul, H.R. 1, and many will surely be confused by changes made as part of the biggest tax code rewrite in a generation. At the same time, even experts are unsure whether workers have had the correct amount of taxes withheld from their paychecks, which could mean that many people accustomed to receiving refunds may instead owe the IRS.